Privacy Policy

1. Data Controller

Stichting PACT Forum

Email: contact@pact-forum.com

Website: www.pact-forum.com

2. Personal Data We Collect

Depending on how you interact with us, we may collect the following categories of personal data:

• Full name
• Job title
• Company or organisation
• Email address
• Telephone number
• Country of residence
• Billing information
• VAT number (where applicable)
• Event registration details
• Dietary requirements or accessibility requests (where voluntarily provided)
• Communication preferences
• IP address
• Browser and device information
• Website usage data collected through cookies

We do not intentionally collect special categories of personal data unless voluntarily provided by you for event-related purposes (for example, accessibility or dietary requirements).

3. How We Use Your Personal Data

We use your personal data to:

• process event registrations;
• provide access to conferences and webinars;
• process payments;
• issue invoices and confirmations;
• communicate important event updates;
• respond to enquiries;
• improve our website and services;
• send newsletters and marketing communications (where permitted by law or with your consent);
• comply with legal and regulatory obligations;
• maintain the security of our website.

4. Legal Basis for Processing

We process personal data on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• legitimate interests;
• consent (where required).

5. Payment Processing

Payments made through our website are processed by trusted third-party payment providers.

PACT Forum does not store your full payment card details.

Payment providers process your payment information in accordance with their own privacy policies.

6. Marketing Communications

If you subscribe to our newsletter or agree to receive marketing communications, we may send information about:

• future conferences;
• webinars;
• publications;
• industry updates;
• sponsorship opportunities.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us.

7. Sharing Your Personal Data

We may share your personal data with:

• payment providers;
• event management platforms;
• IT and website service providers;
• email communication providers;
• professional advisers;
• public authorities where required by law.

We do not sell your personal data.

8. International Transfers

Some of our service providers may be located outside the European Economic Area (EEA).

Where personal data is transferred internationally, we ensure that appropriate safeguards are in place, including Standard Contractual Clauses or other lawful transfer mechanisms.

9. Data Retention

We retain personal data only for as long as necessary to:

• administer events;
• comply with legal and accounting obligations;
• resolve disputes;
• maintain business records.

Registration and invoice information may be retained for the period required under Dutch tax and accounting legislation.

10. Your Rights

Under the GDPR, you have the right to:

• access your personal data;
• request correction of inaccurate data;
• request deletion of your data;
• restrict processing;
• object to processing;
• withdraw consent at any time;
• request data portability;
• lodge a complaint with the relevant supervisory authority.

Requests may be sent to contact@pact-forum.com

11. Cookies

Our website uses cookies to:

• ensure proper website functionality;
• remember user preferences;
• analyse website traffic;
• improve user experience.

Where required by law, we will request your consent before placing non-essential cookies.

12. Security

We implement appropriate technical and organisational measures to protect personal data against:

• unauthorised access;
• accidental loss;
• disclosure;
• alteration;
• destruction.

Although we take reasonable precautions, no internet transmission can be guaranteed to be completely secure.

13. Photography and Event Recordings

PACT Forum conferences may be photographed, filmed or recorded.

Photographs and recordings may be used for:

• event reports;
• future marketing;
• social media;
• promotional materials;
• website publications.

If you do not wish to appear in photographs or recordings, please notify the event organisers before the event.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

15. Children's Privacy

Our events and services are intended for professionals.

We do not knowingly collect personal data from individuals under the age of 16.

16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this website with the updated "Last Updated" date.

17. Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact:

Stichting PACT Forum

Email: contact@pact-forum.com

Website: www.pact-forum.com